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Case studies

Learn how organisations are benefiting from EBM in these customer success stories.

HSBC​ use EBM to transform customer service.
Providing up-to-date guidance and information for trainee doctors and dentists in response to coronavirus (COVID-19).
Supporting Tesco colleagues with learning and development materials and guiding them to training resources.
A strategic partnership to help define and deliver a strategy for expanding the charity's conversational AI capabilities.
Global Pharmaceutical Boehringer Ingelheim build their chatbot programme on EBM to scale customer engagement.​
Using conversational AI to connect young people more effectively and efficiently to the right resources and support.
The Institute of Chartered Accountant (England & Wales) use EBM to drive their vision of a digital support chatbot for all their members.​
BSR launched an accessible COVID-19 chatbot.
Multi venue, geographic and demographic chatbot at scale