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Case studies

Learn how organisations are benefiting from EBM in these customer success stories and use cases.

Providing up-to-date guidance and information for trainee doctors and dentists in response to coronavirus (COVID-19).
Helping users find their perfect fragrance
Supporting Tesco colleagues with learning and development materials and guiding them to training resources.
A digital assistant to provide personalised support and advice to people with arthritis
Global Pharmaceutical Boehringer Ingelheim build their chatbot programme on EBM to scale customer engagement.​
Using conversational AI to connect young people more effectively and efficiently to the right resources and support.
Helping medical graduates and current trainees navigate information about Foundation Programme
The Institute of Chartered Accountant (England & Wales) use EBM to drive their vision of a digital support chatbot for all their members.​
Streamlining resident enquiries with voice automation
The UK’s first condition-specific Coronavirus chatbot
Multi venue, geographic and demographic chatbot at scale
BSR launched an accessible COVID-19 chatbot.

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