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Why EBM
Features
Content management
Collaboration
Analytics
Chatbot widget builder
Integrations
Conversational AI
Enterprise ready
Services
Sectors
Financial services
Insurance
Healthcare
Retail
Travel
Media
Charities
HR
Resources
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Case studies
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Case studies and use cases
Learn how organisations are benefiting from EBM in these customer success stories and use cases.
Providing up-to-date guidance and information for trainee doctors and dentists in response to coronavirus (COVID-19).
Helping users find their perfect fragrance
Supporting Tesco colleagues with learning and development materials and guiding them to training resources.
A digital assistant to provide personalised support and advice to people with arthritis
A digital assistant to assist Childline counsellors and deliver relevant support to young people in need
Boosting customer experience and sales with 24/7 chatbots capable of handling queries, quotes and customer service requests.
Global Pharmaceutical Boehringer Ingelheim build their chatbot programme on EBM to scale customer engagement.​
Using conversational AI to connect young people more effectively and efficiently to the right resources and support.
Streamlining resident enquiries with voice automation
The Institute of Chartered Accountant (England & Wales) use EBM to drive their vision of a digital support chatbot for all their members.​
Using Natural Language Processing to make Microsoft tools more accessible and inclusive for workers everywhere
An engaging and intuitive experience to explore information around the Future of Gas
The UK’s first condition-specific Coronavirus chatbot
Helping medical graduates and current trainees navigate information about Foundation Programme
Multi venue, geographic and demographic chatbot at scale
BSR launched an accessible COVID-19 chatbot.
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