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Content management

Manage and improve your chatbots easily and intuitively

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The easiest way to build your chatbot content

The fastest and most efficient way to create you chatbots the way that you want to and without coding

Engage your audience with great content

Empower your team to create engaging content that brings conversations to life, grabs attention and showcases your services.

Respond quickly to your users

Provide your audience with up-to-date information quickly and efficiently.

Tell your story the way you want to

Make use of a range of media, such as images, text and videos to bring your message to life.

Chatbot Flow Management

Visual conversation builder

Quickly layout a high level view of the conversation, then dive into the detail to add more utterances or specify entities that need to be extracted.

With our inituitive UX, even non-technical users will be able to create conversation flows in minutes.

Tesco EBM chatbot case study
NHS EBM chatbot case study
ICAEW EBM chatbot case study
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BI EBM chatbot case study
BSR EBM chatbot case study
KHP EBM chatbot case study
Versus Arthritis EBM chatbot case study
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Create engaging content

Provide your users with a rich set of responses by incorporating various different response types to improve the user experience:

  • Text
  • Buttons and quick replies
  • Images
  • Cards
  • Custom JSON
  • API
  • Conditionals and user variables
EBM Chatbot Responses

What our clients have to say about us

“Since the launch of the L’Oréal Luxe Fragrance Chatbot, we have received a very strong uptake of users engaging with the bot with many users submitting a positive user experience.

All of this couldn’t have been a success without the help of EBM, they provided an exceptional service throughout the whole process and really understood our vision clearly when creating it. EBM exceeded my expectations when they managed to create and deploy the unthinkable in just under 2 weeks”
Sohail KhanPerformance Manager
“EBM has been a great support to us as we’ve expanded AVA’s capabilities to provide arthritis sufferers with the support and advice they so desperately need.

The technology has clearly proven itself and the additional services we’ve developed on top of the platform have added significant value. We’re excited about where AVA could go next."
Karina BrisbyHead of Digital, Versus Arthritis
“As a sector that has been hugely impacted by COVID-19 and the ever changing uncertainties and changes that it has brought, Spectra (one of our chatbots) has been invaluable in helping to deal with a very large volume of enquiries that would have gone straight to our inbox. Having a chatbot has really helped to relieve pressure on our very small team. The product itself is very easy to use which has really helped us to provide the most up-to-date information very promptly; additionally the analytics have provided very insightful information. The EBM team are so approachable and have been extremely helpful in getting our chatbot set up and all other support required.”
Gemma PalopoliProject Coordinator, NHS Health Education England
EBM Chatbot Intents Analytics

Analyse and train

Easily retrain your chatbot directly from the comprehensive analytics pages that help you to identify key areas that are underperforming.

Jack O'Connell

Client Delivery Lead

Josie Jordan

Client Delivery Manager

Our people make the difference

We support you with consultancy, implementation, training and ongoing maintenance on every aspect of conversational ai

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Ready to kickstart your chatbot journey?

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