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Content management

Manage and improve your chatbots easily and intuitively

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The easiest way to build your chatbot content

The fastest and most efficient way to create you chatbots the way that you want to and without coding

Engage your audience with great content

Empower your team to create engaging content that brings conversations to life, grabs attention and showcases your services.

Respond quickly to your users

Provide your audience with up-to-date information quickly and efficiently.

Tell your story the way you want to

Make use of a range of media, such as images, text and videos to bring your message to life.

EBM chatbot content management

Visual conversation builder

Quickly layout a high level view of the conversation, then dive into the detail to add more utterances or specify entities that need to be extracted.

With our inituitive UX, even non-technical users will be able to create conversation flows in minutes.

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Create engaging content

Provide your users with a rich set of responses by incorporating various different response types.

Integrate text, images, cards, links, buttons and quick replies to improve the user experience.

Engaging chatbot content management

What our clients have to say about us

“Since the launch of the L’Oréal Luxe Fragrance Chatbot, we have received a very strong uptake of users engaging with the bot with many users submitting a positive user experience.

All of this couldn’t have been a success without the help of EBM, they provided an exceptional service throughout the whole process and really understood our vision clearly when creating it. EBM exceeded my expectations when they managed to create and deploy the unthinkable in just under 2 weeks”
Sohail KhanPerformance Manager
“EBM has been a great support to us as we’ve expanded AVA’s capabilities to provide arthritis sufferers with the support and advice they so desperately need.

The technology has clearly proven itself and the additional services we’ve developed on top of the platform have added significant value. We’re excited about where AVA could go next."
Karina BrisbyHead of Digital, Versus Arthritis
“COVA represented a one-stop shop where people with arthritis and MSK conditions could go with confidence to get the information they needed to maintain their health and wellbeing.

With Filament’s support, COVA was able to have a big impact for people in a time of great change and uncertainty.”
Amanda NeylonDirector of Insight, Data and Technology, Versus Arthritis
Track chatbot user intent

Analyse and train

Easily retrain your chatbot directly from the comprehensive analytics pages that help you to identify key areas that are underperforming.

Jack O'Connell

Client Delivery Lead

Josie Jordan

Client Delivery Manager

Our people make the difference

We support you with consultancy, implementation, training and ongoing maintenance on every aspect of conversational ai

Learn more

Ready to kickstart your chatbot journey?

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