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Fast track your response to the COVID-19 with chatbot automation. See how we can help.

Enterprise ready

Enjoy peace of mind with enterprise-grade security and infrastructure

Enjoy peace of mind with enterprise-grade security and infrastructure
Chatbot security

Security

The integrity of your data is paramount. The EBM platform has been designed around rigorous security standards, with high levels of resilience and redundancy built in.

Your chatbot can be developed, deployed and managed under the tightest control, and we operate equally strict security practices.

Scalability

With constant, rapid and often unpredictable changes to the operating environment and your needs, chatbots must be able to adjust to varying numbers of users and enquiries.

EBM supports horizontal scaling, enabling you to add additional servers, increase capacity, and improve performance. It automatically scales up to handle high demand, or scales down when usage is lower, optimising your spend while maintaining industry-leading standards of customer service.
Chatbot scalability
Chatbot extensibility

Extensibility

EBM’s open architecture is designed to make it easy for chatbot developers to control the conversational experience, integrate with current and future enterprise systems and include support for extra channels.