First chatbot for global patient education ever developed by a pharmaceutical company which engaged with 3,800 users over the first 2 weeks
Increasing engagement through the interactive quiz and generated additional traffic to the Merck website.
You can use a virtual digital assistant to provide information to users on various topics, such as how to respond to inquiries on certain health conditions, a complex drug procedure, and the appropriate method of using a certain medical device.
Chatbots can connect to medical knowledge with intelligent technology to help all people actively self diagnose and manage their health. You can then send this data to medical professionals to deliver effective care.
Integrate into your CRM and ERP systems to enhance customer service to physicians/hospitals and automating the region-wise inventory management.