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Fast track your response to the COVID-19 with chatbot automation. See how we can help.

Insurance

Use chatbots to increase efficiency across the insurance value chain

Use chatbots to increase efficiency across the insurance value chain

How EBM can benefit Insurance

Personalised insurance

Use EBM to create a virtual sales agent that can quickly process enquiries, analyse the risk profile, compare all the options, recommend products, and deliver completed quotes in minutes.

Claims handling

Enjoy smoother, faster claims management with conversational AI. EBM can be used to process the whole cycle, from a customer’s first contact through to referencing policy details, minimising delays to reach the most satisfactory resolution for both the customer and insurer.

Risk assessment

Use EBM and machine learning to gather and process a vast amount of constantly evolving data to make increasingly accurate loss predictions. This will help underwriting teams to assess – rather than guess – risk levels.