Seamlessly enhance the end-to-end customer chatbot journey
The same content created in your domain can be used across multiple channels, making it easy to route messages through various connectors.
Have the flexibility over the channels your customers use via a series of Chat Connectors. Including Whatsapp, Messenger and many more.
New chat connectors are being added each month as a part of EBM product releases. Watch out for further releases.
EBM integrates seamlessly with key messaging and voice channels so your customers can interact with your chatbot whenever, wherever and however they prefer.
EBM’s standardised integration framework is simple to operate, facilitating smooth connections between your chatbots and your systems.