Better serve your audience with engaging, automated conversations that make an impact
Create chatbots that can provide your audience with the information they need whenever they need it.
Create chatbots that can provide valuable audience insights, capturing data on the information they want to know and the actions they want to perform.
Create chatbots that can provide your audience with up-to-date and accurate information quickly and efficiently.
Create automated chatbots that answer frequently asked questions, freeing your staff up to focus on more rewarding and business-critical tasks.
Create chatbots can make it easy and convenient for customers to access their data that translates into higher customer engagement and retention.
Create chatbots that enable you to distribute information to the digital channels that are now preferred by consumers.
Create chatbots that seamlessly connect with your existing systems.
Create chatbots that can be trained to provide increasingly targeted responses as more users interact with them over time by embedding custom Machine Learning models.
We’ve taken years of experience in bot building and encapsulated it into a simple and efficient way of creating conversation flows.
Manage multiple teams working collaboratively on chatbots across your organisation.
Pinpoint high impact content areas to retrain and drive business objectives / metrics.
Test and measure the effectiveness of the chatbot content updates before deployment at scale
Control over the end-to-end customer chatbot journey
Intuitive guided workflow for chatbot and content updates
Reduce employee time to manually training the bot
Ownership and control of customer data / IP and compliance with internal governance and processes.
EBM is built and supported by a passionate team of conversational AI specialists to help you get the most out of this technology.
